- The picture or scan is such that the entire prescription is visible
(including the doctor/clinic’s letterhead).
- The picture is taken in a way that the handwriting/type is visible clearly.
- The picture file size should not exceed 5 MB.
- The picture of prescription is valid.*
- You can upload a total of 2 prescriptions per order.
- Please be sure to also upload the back-side or last prescribed image of your prescription, if present.
* Your family member or a caregiver can place order for prescription medicines on your behalf.
Alternatively, you can send us a picture or scan of your prescription by email.
Please remember to quote your order ID on the top of your digital prescription, if you have already placed your order without submitting your prescription.
Once you have uploaded your prescription, we will email you to confirm the receipt of your prescription.