Welcome, how can we help you?
We warrant that your information including the sensitive information submitted by you is protected both online and off-line. While you are making the payment, the page is secure, encrypted and protected with the best encryption software in the industry – SSL.
All our products are clinically tested for safety and efficacy and are completely free from side-effects when used in the dosage according to the instructions on the product pack.
The pharmaceutical range products are best taken in consultation with your family physician. Alternatively you can mail your health query. Avoid self- medication.
Islahi products are natural, safe and efficacious. Some of our products contain honey, bees wax, lanolin, milk and milk products that are of animal origin. But, these ingredients are obtained as by products without harming animals.
All other ingredients like proteins, glycerine and fatty alcohols used in our products are sourced from vegetables.
You can get detailed information on all Islahi products and ingredients on our official website: http://www.islahidawakhana.com. Or http://www.islahiwellness.com You can also reach out to our customer care team at email@example.com or firstname.lastname@example.org you can also call us at 9967552866
from Monday – Friday between 10:00AM – 4:00PM.
Islahi follows the principles of Good Manufacturing Practices (GMP) at our world-class manufacturing facility.
This enables us to produce herbal products with uniform levels of batch-to-batch consistency and ensures that the customer receives the same high quality product regardless of where it is purchased. We strive to meet customer health needs through well-researched, effective and safe remedies.
Islahi follows FDA (Food & Drug Adminstration) protocols for all herbal formulations, and conducts tests on pharmacognosy which is the identification of the botanical origin and purity of the herbs used in our products. We also perform tests using analytical chemistry to ensure the purity of the herbs we use in our products; we look at the viscosity and pH balance of herbs including the identification of active constituents and microbial content, in addition to the total viable count, and the presence of fungus, yeast and mold.
- Debit Card / Net Banking / Cash Cards / Mobile Payment
- MasterCard or Visa Credit Cards / Citibank Debit or ATM Card / Diners InternationalCard
- Wire / Bank / Fund Transfer
- Demand Draft
- Cash on Delivery
We realize the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The identity documents help us ensure that the purchases were indeed made by a genuine card holder. We apologies for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
Order Confirmed: Your order state, once the payment is confirmed.
Order Processed: Your order after confirmation state, would take 1 to 2 days for processing from our side.
Order Shipped: Your order has been shipped by us and is on its way to the location specified by you for delivery.
Order Cancelled: The order was cancelled.
Estimated delivery time may take 2 to 6 working days. The delivery time estimates may vary slightly from State to State.
Days are calculated as working days, excluding Saturdays, Sundays & Holidays. Orders placed after Fridays 10:00 AM will be processed for shipment only on the following Mondays.
Estimated delivery time is dependent on the destination to which you want the order shipped to and our location (Mumbai).
It is possible that our courier partners have a holiday between your order date and the estimated delivery date based on the timelines shown on the product page.
In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
Returns for refund must be received back into the warehouse within 30 days from the date of purchase. When returning goods, please quote the – order number, your name, name of the product and the reason why you are returning the goods. Please read term and condition of refund policy.
- Call Us 9967552866 (Available between 1000 hrs IST to 1600 hrs IST, Monday to Friday)
- Postal Address Islahi Dawakhana Fancy Mahal, Mohd Ali Road, Mumbai-400003.